Kaiser Permanente
Welcome to Added Choice®

As an Added Choice® member, you have access to all that Kaiser Permanente
offers, plus the option to seek care from providers outside of our network.

The Added Choice Point of Service plans let you choose among three benefit
"tiers" when you receive covered services:
Tier 1—Select providers
Tier 2—PPO providers
Tier 3—Non-participating providers

Tier 1 plan—select providers

For a list of select facilities and providers to choose from, please visit our medical
staff directory.
To make an appointment with a select provider, log in to My health manager and
go to the Appointment Center.
If you have any questions or need help, call Membership Services. We're available
from 8 a.m. to 6 p.m., Monday through Friday.

Portland
503-813-2000

All other areas
1-800-813-2000 (toll free)
1-800-735-2900 (toll-free TTY for the hearing/speech impaired)

For language interpretation services
1-800-324-8010


Tier 2 plan—PPO providers

For a list of PPO facilities and providers to choose from, please select from the
following list of preferred providers:
First Health Network
The Salem Clinic
If you have any questions or need help with any of the PPO providers, you can also
call them at the following numbers:

First Health Network
1-888-685-7774

The Salem Clinic
503-399-2424

Information for First Health and community providers
Information for out-of-area First Health and community providers
Information for MedImpact participating pharmacists

Tier 3 plan—non-participating providers

If the provider you want to see is not a select provider (Tier 1 plan) or a PPO
provider (Tier 2 plan), he or she falls into what we call the non-participating
provider (Tier 3 plan) category.

If you are unsure whether or not your provider falls under the non-participating
provider (Tier 3 plan) category, please contact Membership Services, Monday
through Friday, 8 a.m. to 6 p.m.

Portland
503-813-2000

All other areas
1-800-813-2000 (toll free)
1-800-735-2900 (toll-free TTY for the hearing/speech impaired)

For language interpretation services
1-800-324-8010


Pharmacy

Fill a prescription

To get your prescription filled by a select pharmacy, the medication must be listed
on our formulary.♦ If the medication is listed on our formulary, then you will pay the
select pharmacy copayment or coinsurance listed in your benefit summary.

The prescription can be filled at any of these locations, or you can sign up for our
mail-order pharmacy.

To get your prescription filled by a MedImpact pharmacy, the medication will either
be generic/brand (2-tier pharmacy plan) or generic/preferred brand (see
formulary♦)/non-preferred brand (3-tier pharmacy plan). Based on which plan you
have, you will then pay the corresponding copayment or coinsurance listed in your
benefit summary. Not all plans have a MedImpact pharmacy benefit. Please see
your summary of benefits for more details.
REMINDER: If you are an existing Added Choice member, you can find all
necessary provider contact information on the back of your ID card.
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This would be a great idea if it weren't for the tactic of Kaiser
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