Kaiser failed to
(See also Kaiser

Kaiser Permenente does
not help problems only
adds more
Kaiser Permanente
Complaint by
Review #:         255091
Posted by:         Permiant...
Posted On:         

Kaiser Permenente Has
terrible service it took them
too many yrs to diagnose
me with pcos despite
having skin tags and
acanthosis visable and not
having a period for 2 yrs im
only 24 have been having
other problems such as
sexual dysfunction which i
think is contributed to the
drug cymbalta. I am having
severe muscle spasms
restless legs and what feels
like being electrocuted in
my brain and having trouble
lifting my head up. I am
worried i have suffered
severe damage to my body
and want to get off the
drugs and get away from
the treatment from this
place. a057c

Comments (2)

1. Written by
permiantriassic on August
13, 2011

Despite having physical
troubles i do not qualify for
disability they say im way
too young. I have been
paying for my own
insurance since i was able
to work. But i dont
understand how i dont
qualify when my aunts
boyfriend who just became
a citizin here was able to
get disability without a
fight? makes no sense
since he doesnt have
health issues.

2. Written by hopefulregret
on August 13, 2011

As I posted myself, before,
Kaiser Permanente does
not give a crap about the
people who pay for their
services. My mother has
been a paying client for
years, with my sister (my
mother's dependent) added
to her policy with no cap on
mental health, yet Kaiser
refuses to give my sister
any form of real treatment
and continues to kick her
out of hospital after hospital
often with only mere days in
between admitting
her/releasing her, with no
care whatsoever to the
damage this is doing to my
sister, my mother, my
family, or society as a whole.

My advice is to find a new
insurance company. Even
government aid is better
than this crap company and
their AWFUL policies of 'not
our problem, send the
person home, we've paid
enough' despite what paid
and educated medical
professionals seem to think.
Thank Heaven for
Insurance Companies blog
San Diego
Education Report

Reviewed by A. Nonymous on
Location: SALEM, OR         

I went into Kaiser to get
treatment for a severe allergy
attack and was given no advice
but a lot of medicine that made
me even sicker - and it cost
me! The moment I quit taking
the meds and started doing
things like steam baths, cutting
out certain foods, etc and so
forth, the allergies started
going away. They don't give a
damn about you in my opinion.

If the State says
so, it must be true.
- incompetence

Reviewed by pawn on
Location: Los Angeles        

After NOT receiving services
(the staff "lost" my specimen), I
requested a simple refund of
my copay. After zero response
from several Kaiser customer
service points, I complained to
the State (Managed Health
Care) who said "my copays are
not contingent upon degree of
satisfaction or reason for

I'm sorry, but receiving
competent service is a basic
tenet of business law. No
service, no pay.

Is $25 worth it to Kaiser to be
posted on every site I can

Maura Larkins comment:

Dear Pawn,

Consider this: maybe you
aren't the only one whose
specimen got lost.  Maybe
we're not talking about $25,
but about many, many
thousands of dollars.  Kaiser
wouldn't be making billions
in profits if it gave refunds
just like your grocery store
every time you get a
defective product.  
products make up too big a
portion of what they're

Kaiser Sucks -
Kaiser Cancer

Reviewed by jhwk13 on

2045 Franklin St
Denver, CO 80205
Phone: 800-632-9700        

I was diagnosed in April of 09
with Stage III breast cancer.
Little did I know, but Kaiser
Oncology FAILED to tell me
that the type of breast cancer
that I suffer from is called a
Triple Negative and is rare and
aggressive. The one thing that
they did right was to treat me
with chemotherapy first (which
shrunk my tumor), but they
NEVER told me any details
about my cancer.

When I asked if it was estrogen
positive, all I got was a "no"
and sent off to chemo
treatment. The oncologist
always rushed us and never
gave my husband or me any
clear answers. When I finished
my chemo treatments in
November of 09 I asked what
my prognosis would be. All I
got from the oncologist was, "I
don't know. We won't know
until we do surgery." No
support whatsoever! I made an
appointment in early Nov with
the surgeon to discuss my
mastectomy and she
"informed" me of what "they"
were going to do for my
reconstruction. No
options...Just one procedure.
When I started doing research,
I didn't like the butcher job that
they were proposing, so I
asked questions. The surgeon
told me that I could not have
breast implants as I was to
have radiation and they
couldn't do tissue expanders
due to radiated skin. I kept
asking questions, which started
to tick her off. I asked for a
consult with the plastic surgeon
and he told me that tissue
expanders would not work with
radiated skin (he had spoken
with the surgeon prior to my
visit). When I asked about the
TRAM flap procedure (a tummy
tuck and use of abdominal
muscles for breast
reconstruction), I said that I
would look like a patchwork
quilt and he said "yes" without
any hesitation! He treated me
like crap. My husband asked if
there was anyone in Colorado
that did do breast implants and
he thought that there was
"some guy up North". My
current plastic surgeon (NOT
related to Kaiser) is a half a
block to the south and has
been doing breast implants on
radiated skin for years! The
Kaiser plastic surgeon then
asked me if we had any other
questions, told us that he was
late for his next appt (which he
was late for mine and didn't
give me the full hour I was
promised) and then told us
(very sarcastically) "Good luck".
Kaiser Permanente sues patient who didn't pay
$10,000 for Kaiser's failure to diagnose

Kaiser said – we don’t know what’s wrong with you – now give us our money.”...He thought he could
win in court because they never did anything for him and he was continuing to get sicker...Kaiser
said he owed them about $10,000 for all the tests, CAT scans, MRIs. The bills kept piling up. He
couldn’t pay it.

Adara believes that if we had a single payer national health insurance system, her father might still
be alive.

Adara Scarlet, Suicide and Single Payer
October 19, 2011

...[Martin] Goldstein graduated from the University of Louisville School of Law. He was
a member of the Colorado Bar. But he found out that he didn’t like practicing law – so
he did odd jobs – as a stock broker, taxi driver, and dispatcher.

When he lost his jobs as a dispatcher, he lost his health insurance.

But he had this amazing ability to count cards at the Blackjack table...

And he made on average $200 a day.

“He had an amazing memory,” Adara says. “He was a walking talking encyclopedia.
He taught me how to count cards when I was ten years old. He could beat the system
and he did.”

Adara says that it’s a myth that counting cards at a casino is illegal...

“Back then, there was a $5 betting minimum and maximum per hand. If you were to
do this today, he would be much more prosperous. Now you can bet up to $100 per
hand. Back then, it was just strictly five dollar ante.”

“And he played blackjack. He was clearing $1000 a week. The rent on the house was
$1195 a month. He never seemed to have a problem with the grocery shopping. And
buying clothes for me and my sister.”

He was able to pay the bills – including $600 a month to Kaiser Permanente for
health insurance for himself and the girls.

Then Goldstein started getting sick – and running up medical bills.

“He was having a whole bunch of medical problems,” Adara says. “They never
figured out what was wrong with him. We never found out.”

The illness started in about 2000 or 2001...

What were the symptoms?

“Legs swollen,” Adara says. “Calves were so swollen they were bigger than his

“And he couldn’t eat. He couldn’t keep food down.”

“His circulation was all screwed up, so he was always cold.”

“Kaiser bounced him around to a whole bunch of specialists. But nobody could figure
out what was wrong with him – they pretty much gave up after a certain point.”

“Kaiser said – we don’t know what’s wrong with you – now give us our money.”

“But he said he was not going to pay them. He thought he could win in court because
they never did anything for him and he was continuing to get sicker. He lost a whole
bunch of weight. He was overweight most of his life. He actually got pretty skinny
toward the end.”

“He got fed up with Kaiser. He paid all of this money into the system. Not only the
premiums, but the co pays. He said – I’m not going to pay this bill – you haven’t
figured out what is wrong with me.”

“I assume they wouldn’t cover him anymore, or he just refused to give them any more

“Kaiser said he owed them about $10,000 for all the tests, CAT scans, MRIs. The
bills kept piling up. He couldn’t pay it.”

“It was something around $10,000. He couldn’t pay it. He refused to pay it.”

“Kaiser sued him. He went to court and fought them. But Kaiser won the lawsuit.”

“But he didn’t pay. He couldn’t pay.”

“They put bill collectors on it. He was in debt to them. He had bill collectors calling

“Kaiser Permanent is a horrible horrible company,” Adara says.

In early April 2003, Marty Goldstein was eating a bowl of chili in the kitchen. And he
said to Adara that he was going to kill himself.

“It was the most casual thing,” Adara said. “He said – I want to talk to you about
something. I don’t want you to tell your sister because she is kind of emotional. I don’t
want her to get bent out of shape. But I’m sure you’ll understand.”

“And he said – I’ve decided that I have lived my life, it’s time to go, I’m going to stick
around for one more birthday.”

“His birthday was April 30.”

“My birthday is May 11.”

“He was 53 that year. I was 18.”

“My response was to freak out and tell my sister, which was exactly what he asked me
not to do.”

“He was sitting there eating a bowl of chili while he was talking about it. He was just
blowing on the chili, eating the chili, like it was nothing.”

“I went down and told my sister – Dad is talking about killing himself.”

Did he say how he was going to do it?

“No he didn’t. He just said – it was time to bow out. It was so casual.”

“He said that he had lived his life. He said all he had done was get himself into debt.
And there was no way he would be able to pay Kaiser. He said – what do I have in my
future other than bankrupting my family?”

“He suffered from depression. I’m sure if we had a better mental health care system,
he wouldn’t have thought this was the only way out.”

“When I told my sister, she panicked. We went upstairs and cornered my dad and
said – you have every reason to live. That kind of thing.”

“He acted like we convinced him. After we were at it for a while, he said – you are
absolutely right, I don’t know what I was thinking. I was just talking crazy talk. And he
never brought it up again.”

That was April 2003.

Did he say anything after that date?

“Never. He never brought it up again.”

But less than a year later – on February 4, 2004 – Marty Goldstein killed himself.

How did he kill himself?

“He shot himself in the head. I got a call from my aunt. It was the cops who called her.
He had left a note. He called 911 first. He said – I’m about to kill myself. Please collect
my body so my daughters don’t find it. He left a short note for the emergency people.
He said – here are the keys to the house for my daughters. He even said what day
the trash pick up was. He said – please don’t let my daughters find my body here.”

Did he leave a note for you?

“Yes, a long note in a sealed envelope. It was a 22-page hand written letter.”

“He said when bill collectors come around, they can come and collect my TV, bed,
everything like that. I have a small life insurance policy that will pay collectors off at
about 75 cents on the dollar.”

“I guess he must have been about $40,000 debt in total, because it was a $30,000
life insurance policy. The life insurance company of course managed to screw us –
we didn’t get that.”

“He had actually gotten life insurance with a company that covered suicide. God
knows where he found that. It was some place out of Texas. He had done that
specifically in the early 1990s.”

“He had this policy for years. Maybe he had suicide on the back of his mind.”

An aunt told Adara that her father’s bills wouldn’t pass on to the family.

“But collectors called me and my sister anyway. They tried to trick us into thinking
that we owed it. I’m really glad my aunt told me – you don’t owe anybody any money.
Don’t let anyone talk you into thinking that you do. My sister and I just hung up on
them. And finally after about a year, they quit calling.”

Adara believes that if we had a single payer national health insurance system, her
father might still be alive.

“He was really depressed and he considered suicide as a possibility. But I don’t think
he would have done it. The Kaiser Permanente bills were on his mind. He didn’t want
to burden his family with bills.”

“My dad’s main killer was depression. And no health insurance. If had been able to
pay those bills, he would have stuck it out.”
Kaiser Permanente Failure to Diagnose

Kaiser fails to diagnose some patients.  But it's likely that Kaiser causes more
deaths by casually slapping incorrect diagnoses on patients, and giving no
treatment or inappropriate treatment.  The incorrect diagnosis keeps the patient
ignorant of the fact that he or she needs to seek a correct diagnosis outside of
Cardiology score card
Retaliation by Kaiser
Missing Medical Records
Warnings deleted from abnormal
test results
Conflicts of interest
Failure to diagnose
Cases and news
missing x-rays
Peer review
Paul Bernstein and writers
Remediating failure to diagnose
Mary Ann Barnes
Kaiser executives
George Halvorson, Kaiser CEO
Profits grow as Kaiser cuts care
Blog: Kaiser Permanente
Dr. Eugene Rhee, chief of
Lynette Seid, CFO San Diego
X-rays (VUCG)
James G. Malone
Dave Horton
Comparison San Diego  hospitals
Kaiser Permanente links
Kaiser department rankings
Cancer score card
Diagnostic Imaging
Medical Records
US Health Insurance companies
consent form
Healthcare reform
KP On Call
Lawyers and doctors
Yvonne Hanzen
Nathaniel L. Oubré, Jr.
Dr. Huathin Khaw
Dr. Jacob Birnbaum
Dr. Catherine Cheng
Dr. Jae Kyo Lee
Marina Baroff
Bertha Aviles
Garfield Specialty Center
Dr. Hamid Safari
Code of silence
Kaiser Papers.org